Stepping into the Unknown

Wow, it’s really happening. When I penned my last post, I had no clue my fresh start would arrive so swiftly. After over 40 years in the corporate world, I’m thrilled to announce that come May 1st, 2024, I’ll be diving headfirst into the realm of full-time coaching entrepreneurship, having embraced an early retirement opportunity. It’s a dream I’ve nurtured for ages.

Springtime in Seattle, March 2024

It’s funny how wishing for something is one thing, but achieving it is another beast entirely. There’s the allure of breaking free from the corporate grind, of being your own boss, and then there’s the stark reality of running a small business. Here are some of the changes I’ve been exploring over the past few months:

  • Farewell to Familiar Faces: Leaving behind my colleagues and clients feels like bidding adieu to family. I’ve forged countless connections over the years, and I’ll dearly miss the camaraderie and collaborations. But it’s a signal for me to cultivate new networks, to actively seek out and connect with fresh faces creating new tribes.

  • The Unknown Terrain: What does it truly mean to be a small business owner? While the corporate world offered stability and status, it also came bundled with its own set of challenges — long hours, bureaucratic hurdles, and the constant threat of restructuring. Now, it’s my turn to craft systems that ensure my relevance in the marketplace, fostering the growth of a thriving small business.

  • Financial Jitters: No more steady paycheck. The security of knowing there’s always another payday has been replaced by a sense of financial responsibility. Budgeting has become my North Star, guiding every expenditure. It’s not about what I can’t afford anymore, but rather what truly matters to me and how I choose to spend my time.

Powerless Structure, Elmgreen & Dragset, 1997 — Louisiana Museum of Modern Art - Humlebaek, Denmark

Staying Relevant: Relinquishing my role as a trusted advisor in my organization, I’m navigating uncharted waters. But there’s no reason I can’t carve out a similar role in the coaching world. It’s a matter of honing my expertise and applying familiar leadership principles in a new setting.

  • Lone Wolf Syndrome: Projects in the corporate world had a life of their own, and recognition was never far behind for the overachievers. Now, as a solo entrepreneur, the journey can feel lonely. To create a new team, I’m setting up a business mastermind group for coaches so that we can provide each other with mutual accountability and support.

  • Embracing Collaboration: While I relished teamwork in my corporate days, I’m finding new partners in the coaching sphere. Already, I’m collaborating with another coach (Ana McGough) on a project to assist job seekers — a venture brimming with excitement and possibility. Stay tuned for more information!

  • Embracing the Unknown: As I bid farewell to my corporate responsibilities, I’m using this transitional period to lay the groundwork for my future endeavors. The possibilities are endless, and while there’s no playbook for this next chapter, that’s where the magic lies — in crafting something entirely my own.

What I’ve come to realize is that building a business isn’t merely about acquiring new skills; it’s about personal growth, creativity, and resourcefulness. It’s a rollercoaster of emotions — daunting yet exhilarating, filled with both pitfalls and surprises. But hey, I’ve strapped on my seatbelt, and I’m ready for the ride!

Gefjon Fountain, Copenhagen, Denmark — Norse legend Gefjon turned her four sons into oxen to plow the Danish island of Zealand from the sea

Endings are Beginnings in Disguise

I recently said goodbye to my canine companion of 13 years, Wallace.

Wallace on Alki Beach, Seattle, WA

A big dog with a big personality, he suffered from hip dysplasia and arthritis. In the end, his mobility was severely impaired and it became too painful for him to walk. While it was the right decision, there was nothing easy about it.

And so 13 years of companionship, walks, licking my face, snuggles, drinking from the toilet, multiple medications/injections, frequent vet visits, the consumption of puzzle pieces that fell to the floor, treats from our mail carrier slipped through the mail slot, inappropriate sniffing of guests, trying to inconspicuously sneak off with a giant hunk of cheese during a party, eating out of trash cans, an endless supply of dog fur, and general barking for no reason came to an end on February 12th, 2024.

He was well-loved by his family and community and enthusiastically loved us back. We were lucky to have such a wonderful family member.

This ending offered several lessons:

  • A renewed appreciation for the companionship and love that I sometimes took for granted with Wallace

  • Doing the right thing can be incredibly painful and difficult. But I also discovered strength I didn’t know I had

  • Friends offering support during and after his passing were an incredible gift. I was amazed and touched by the compassion and kindness of friends calling, checking in, and offering support.

  • Grief is a strange companion. It turns a person into a minefield: everything is fine until someone steps on a mine no one knew was there. I am learning to acknowledge and accept the different emotions that come up whenever they come up. I don't like it, but I don’t have a choice.

As I start to see what lies ahead, I’ve discovered a few gifts left behind by Wallace

  • A sense of relief knowing that Wallace is pain-free and probably playing with other dogs in his new world. He had been living with hip dysplasia and arthritis for the last 5 years and while he was pain-tolerant, he wasn’t pain-free.

  • The house stays cleaner longer and the nights are quieter. Wallace was a big shedder and a noisy sleeper.

  • I leave the house guilt-free for as long as I’d like. Wallace was anxious when left alone.

  • Suddenly, I’ve gotten better at Wordle. I think Wallace is sending me secret hints…

I’m starting to see that endings and beginnings are two sides of the same coin. When Wallace came to our home, it was the end of a dog-free household, a quiet and mostly clean house, and no vet/pet food expenses. It was also the end of the ‘Mom, can we get a puppy, puh-lease; we promise we’ll take care of it’ refrain from my kids. We all know what happened there.

And now, this ending is the beginning of a new chapter. What adventures and surprises might be ahead? All it takes is one or two steps every day. Wallace, we loved you and we miss you. Thank you for the gifts you brought.

Resolutions, goals, yadda-yadda-yadda

It’s the start of a new year, happy new year to all of you!

While some may be excited about goals and resolutions for 2024, having been around the block a few times, I'm a bit more skeptical. I set goals for years and used to be a big proponent of goals: ‘Write them down!’ I would advise my friends, ‘It really works!’

While goals did work for me for a while, I've discovered a new way to look at making things happen. I believe that goals often lead to all-or-nothing thinking. Did you reach the goal? What got in the way? Are you on track? If you missed a goal, get back on your horse and start again! All that thinking was not helpful. I felt good when I reached a goal, but when I didn't, I was disappointed and beat myself up. I would tell myself that I wasn't disciplined enough, I didn't try hard enough, and I was a failure. It led to further thinking: I can succeed 100% in these areas, but I'm a failure in these other areas of my life.

Spherical stones by Alicja Kwade at the Louisiana Museum of Modern Art - Humlebæk, Denmark

Even with my coaching business: Did I follow my outreach plan? Did I meet my revenue goals? Did I do enough? These thoughts led to my feeling discouraged when things didn't go as planned. Some things were in my control, others weren't.

After working with my coach, I came up with a new way of thinking about my goals. Instead of setting goals, I'm going to have adventures. I found an adventure to be a much more flexible way to think about accomplishing something.

Adventures and goals

Goals are serious business, they need to be SMART. They are also linear, starting at point A and moving as efficiently as possible to point B. Steps tend to be cumulative and hierarchical. Outcomes are usually very specific. You celebrate when you get to the end (if you made it). You either reached your goal, or you didn’t, there’s rarely an in-between state.

Hiking trail to Mount Fløyen, Bergen, Norway

Adventures on the other hand, are much more fun. With an adventure, there are highs and lows, things that work and things that don't. You stretch yourself in one direction, learn something, then try something else. The entire trip is often fun and interesting and the parts that aren't so much fun make for great stories afterward. You meet and connect with fellow travelers. There are rest stops, side trips, unexpected events, and crazy coincidences. Things become flexible and expectations are: you get there when you get there. There's no failure, only an experience and the view as you progress towards the top gets better and better. I find this way of thinking much more inviting and motivating.

After the adventure, you can ask yourself:

  • What did I like best?

  • What did I learn?

  • What did I get good at?

  • What was the most interesting part?

  • What do I want to continue to do?

  • What should I stop doing?

  • What will my next adventure look like after this experience?

View of Bergen from Mount Fløyen, 2023

So this year, I'm going to have some adventures. I'm not sure where I'll end up, but I'm going to enjoy the ride. What adventures are you planning this year?

Art, Resilience, and Coaching

I recently completed a course offered by Tijen Genco called ‘The Genco Method- 5 Steps to Resilience’. This was an important topic for me as a coach and a change management lead.

I started illustrating key concepts during the course to better understand the content. The following interview with Tijen Genco, Marta Regalado, and me provides more insights into the course content as well as the many benefits of doing resilience work!





What are you doing with your space?

A famous quote from Viktor Frankl reads:

"Between stimulus and response there is a space. In that space is our power to choose our response. In our response lies our growth and our freedom."

I found myself getting curious about that space.  How large is it?  What happens there? What are the possibilities? And how does anxiety fit into this space? I came up with this:

The Space

As I worked through this process, I realized that a LOT goes on in this space.  Sometimes the process happens in a few seconds: if I trip and fall, I get back up and continue walking with little thought.  Other times, it can take months or even years: being assigned a new manager with whom we don't get along, and finally finding a role with a new group - 6 months. 

I was very curious about this thought process, as well as the story that’s created about an event.  Let's use the example from a recent client who had been reassigned to a challenging boss.  We've all been there: this new manager doesn't get us and the stress levels can become intolerable.  Here’s what we worked on:

Step 1: Understand

What do you know to be true?  Everything you include here must be a FACT.

  • I have a new manager and the relationship is difficult

  • I disagree with her approach to work and it's causing me stress.

  • She's a terrible manager and should be fired.  ---  this thought, while you may honestly believe it and could share examples of what you perceive as incompetency,  is an opinion, not a fact.  The fact here is that you've taken a dislike to this person and it's affecting your perception. A better way to state this might be: This is an uncomfortable situation because I don't understand my new manager’s thinking process so I no longer know how to work with this person. 

  • I am still employed by the same company.

  • Several people have given notice in the last 3 months.

  • I'm feeling stressed about this change.

Susan T-Rex, BC Museum of Natural History, 2023

Step 2: Explore

What options exist?  What's possible?  How creative can you get here?

  • I can stay and do nothing; This always happens and it's just not fair.

  • I can stay and complain to anyone who will listen

  • I can stay and try a few strategies with my boss to see what may work

  • I can challenge my manager and see what happens

  • I can stay and talk to HR about this new situation

  • I can stay and talk to my manager about our challenge and collaborate on our future working relationship

  • I can stay and talk to my colleagues about the new culture that's evolving

  • I can explore positions on other teams

  • I can revamp my LinkedIn profile and my CV

  • I can reconnect with my network and see what other options are out there

  • I can focus my energy on the work I know I have to do and my home life

  • I can practice better boundaries with this role (signing off my computer at 6 p.m.) so that I limit this manager's influence on my personal life

  • I can sign up for a course that will help me learn a new skill, something I've been wanting to do for a while now.

  • I can work with a coach to help me decide on next steps

  • I can quit and join the circus

  • I can take a few mental health days to take a breath and decide on next steps

  • I can increase my self-care to reduce my stress levels

  • I can drink more wine to make the situation more tolerable

  • etc….

There are many options available, and just making this list allows you to reclaim some of your power.  Get creative here.  Are there others who might support you as you create this list?

Step 3: Decide
Choose an option (or more than one).  From the previous list, which option(s) is/are best for you?  Which one(s) best aligns with your values?  Maybe there are choices that work for the short term, and choices that work for the long term so that your solution has multiple options.   What is the best possible outcome?

In this case, my client chose a two-pronged strategy (short-term fix and long-term fix):

  • She's staying with her current manager while approaching her interactions with this manager as a lab experiment.  Following every interaction, she made a few notes about what happened, gathering data.  In this way, she's getting more information from her manager's interaction habits and she can explore different ways of behaving to see what might work best.  The reframing of the situation into an experiment allowed her to view this issue as less weighty and allowed for more creativity and openness to new thoughts.

  • In addition, she's also updating her CV and warming up her network.  This backup plan gives her more autonomy.

Step 4: Respond

Take action on your chosen path. 

My client put these responses in place and found herself in a very different place within a couple of weeks.  She started to move from victim thinking: 'My manager is making my life miserable' to a more empowered mindset: 'I don't appreciate my manager, but I'm working on several strategies to explore this further. I am also starting to look at other options.’  She's fully into her power and is still ready to make a bigger change if need be.  She's also growing her negotiation and boundary-setting skills. 

Step 5: Reflect

This is an often overlooked step. It's easy to get busy and move on, but taking the time to reflect on the situation can provide important insights and learnings. What worked, what didn't work, and what lessons presented themselves?

To continue the example here, my client realized that when major events happen that don't match her expectations, she is prone to spending a lot of time in victim mode.  This is a natural reaction. As soon as she shifted to what she could control, her outlook changed and she started finding solutions that weren't obvious in her previous thought process.  While her manager wasn't an ideal manager, she also learned to advocate for herself and take charge of her own career.  This change had turned into an opportunity, inviting her to become more assertive, to set better boundaries, and to take steps to move into her next role.  She learned that she did have the skills and abilities to move into her chosen path.  These insights were important reminders of how powerful she really was.

An additional step in the reflection process is to decide on the story of what happened. We start with a story using the initial information we received. But as we get more information, our brains try to make sense of what's coming in, and the story grows. As we move through the process, the story may shift perspectives from a 'woe is me' to a 'wow, I'm pretty resilient!' narrative.  It all depends on the person's perspective.  There's nothing wrong with telling a victim story.  But when you choose to stay with the victim narrative, you've given all your power away and the reality is: that no one is coming to save you.  It will be up to you to reframe the story so that you're the hero and you're taking the lead to move toward your own future. 

This process is not a one-way path.  Sometimes, new information comes into play and you start over.  Sometimes, anxiety keeps clients stuck in Steps 1 and 2 (more on that in the next newsletter).  There are all sorts of bumps in the road, but there are also positive surprises.  The important thing is to take the time to explore this space so that you can make the best decision for you and your situation.  It's up to you to invest the time and energy in what you really want, and no one can do this but you.

Life is full of changes and opportunities to explore new options. What are you doing with your space? Are you giving yourself enough time to work through the different steps while in this space? What do you notice when you take this time?

Listening as a gift

When was the last time someone listened to you?  They took the time to listen quietly and pay attention to your thoughts, without distraction. They heard what you had to say and took it in. No advice, no judgments, just allowing you to think your thoughts, and talk off the top of your head?  

Active listening is a coach super-power!

If you've every had someone listen to you and be present for whatever it is you're talking about, it can be a wonderful gift. Just a few moments allowing  you to work through whatever is on your mind at the moment.

Active listening is hard to do.  Often, as soon as someone starts talking, the brain starts thinking of solutions and helpful advice.  It comes from a place of love and wanting to help, but ultimately, it rarely does.  And even more challenging, while the brain is busy thinking of solutions and advice, we've stopped listening.

Listening tulips, West Seattle, Spring 2023

In coach training, listening is essential that is practiced over and over. Listening not only for what is being said, but for what is unsaid: the tone, for the pauses, the body language and the emotion behind the thought.  Coaches allow for pauses and silence to encourage the client to complete their thoughts. People are always speaking volumes, but rarely being heard.

When I'm processing something in my brain, thoughts tends to spiral, creating story after story to help me make sense of a topic. When thoughts stay inside the brain, they swirl around like a dust cloud, with no real progress. When they're given a chance to be spoken aloud, all of a sudden, there's an exit door. The process of converting a thought to a spoken sentence allows them to leave your head and to create space for new thinking. If someone is actively listening, the more subtle thoughts that are hidden in the corners of the mind are also allowed to exit the brain. Think of it as brain cleaning.

More listening tulips, My garden, West Seattle, Spring 2023

My invitation to you is the following: during your next conversation, try to listen and take in what is being said. Allow the other person to finish their thoughts and pause. Invite the person speaking to share additional thoughts on the topic. 'And what else' is a good question to ask when you're actively listening. If you find your brain starting to solve the problem or create a solution (which is a natural reaction), return your attention to the person speaking and take in what they're saying. Stay quiet and present. And discover what happens when you do this.

I'd love to hear back from those who try this experiment. What changes do you notice about your conversations?

Neighborhood cherry blossoms, West Seattle, Spring 2023

Choice

If you were to visit me and look at my bathroom mirror you would see the following sign taped to the mirror:

Choose sign, 2023

I made it to remind myself to choose to be happy every single day of my life.  You see, our brains are programmed to look for problems and danger. 

For most of us, when we wake, we'll consider the day ahead and focus on areas of difficulty:  the meeting that we're leading later that morning and are we ready for it ? How will we handle a challenging question?  Or the difficult conversation with a colleague this afternoon. How will we handle ourselves if things becomes contentious?  And the gym class we're supposed to attend this evening.  How will I motivate myself to go when I'm so tired after a day's work?   And who's cooking dinner tonight? 

The belief is often: if I think about it now, I'll be better prepared later on.  That can be true, but the thinking often turns into brooding and overthinking, which is not helpful.  By the time we've processed most of these thoughts, the brain has shifted to a negative mode setting the tone for a bad day.

Wallace on Alki Beach, 2022

What if, instead, we thought about the hot shower awaiting us in the bathroom or the family dog that can't wait to greet us good morning?  And maybe, some interactions may be challenging during the day, but what if we remember that the job we have today is one that pays our bills and allows us to take vacations?  And while getting to the gym class might be daunting, how good do we feel after the class, knowing that we practiced strong self-care today and set our bodies up for success?

Post workout!

When I start retraining my brain to look for the positives, the day becomes lighter and more inspiring. I notice small, happy coincidences during the day: a green light, a good parking spot, the birds singing, a child smiling, the tulips about to bloom. And when I'm lighter, I'm able to share my lightness with the people around me.

Of course, there are times and circumstances in life when this choice is less accessible and even inappropriate (major health challenges, trauma, grief, etc.).  But for most of us, the choice is available to us on most days.

Last year, I joined an organization called Engin, that matches Ukrainian students with English-speakers to help students improve their English skills.  My Ukrainian student shared this inspiring link with me. It's a Ukrainian composer recording many of the sounds of their hometown and creating a piece of music using only those sounds.  The focus is on listening to all of the sounds that still exist in their town: the light rail, the ducks, the bells, etc.  What an amazing choice this composer is making during times of war!

Blackout poetry - turning an old book of dated short stories into something fun and whimsical

What choices do you want to make when you get up tomorrow morning?